Marcela Cuello

Marcela Cuello is a seasoned professional in customer success management and sales, currently serving as a Senior Customer Success Manager at Telesign since June 2023. Previously, Marcela held the position of Customer Success Manager at Twilio, where responsibilities included conducting strategic business reviews with stakeholders to identify growth opportunities. Prior experience includes serving as a Senior Customer Success Manager at Infobip, focusing on managing strategic accounts, and working at PayU in various roles, including New Business Sales Director and Senior Global Account Manager, where Marcela supported both local and international customers in e-commerce payment solutions. Additional experience encompasses corporate relationship management at Citibank Colombia for corporate clients in Peru, Costa Rica, and Jamaica, and earlier roles at Citi and Fiduciaria Bancolombia S.A. Marcela holds a specialization in Marketing Management from CESA and a degree in Finance and International Relations from Universidad Externado de Colombia.