Vladimir Ilic

Vladimir Ilic is a seasoned professional in customer implementation and technical consulting, currently serving as a Customer Implementation Manager at Telesign since November 2025. Prior experience includes a role as Technical Consultant Project Manager at JAGGAER from March 2019 to November 2025, where responsibilities encompassed managing complex software implementation projects, optimizing customer processes, and ensuring customer satisfaction. Ilic also held positions as Senior Consultant Team Lead and T2/T3 Technical Support Analyst, where key responsibilities included overseeing technical support teams, managing escalations, and improving support processes. Earlier experience as a Translator/Interpreter for Grupo Azvi involved translating technical documents, and previous roles at Norwegian Cruise Line Holdings Ltd. included supervising recreational activities for teenagers. Ilic holds a Master's degree in Spanish Language and Applied Linguistics from the University of Belgrade and a Bachelor's degree from the University of Kragujevac, complemented by a high school diploma in Logistics and Transport Management.