PT Telmark Integrasi Indonesia is a Business Process Outsourcing (BPO) company. We're here to collaborate with you, and simplify your business process by integrating Human intelligence and Advance Technologies.

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Outsourcing

Telmark Indonesia

Telmark Indonesia's headquarters in JAKARTA, Indonesia

Athalia Dinda

Ryan R

Sekkar Deba Putri Ayuning

Rio Fanny Syarifaiz Prasetyo

Team Leaders and Managers at PT Telmark Integrasi Indonesia oversee various operational and strategic functions, ensuring efficient and cohesive execution of business processes. They manage, support, and guide their respective teams, including software development, operations, and KYC verification, to meet organizational goals and deliver top-quality services to clients.

Team Leaders and Managers

The Customer Service and Support team at Telmark Indonesia handles customer interactions, resolves inquiries, and manages collections. Comprising roles such as Contact Center Agents, Collections Specialists, and IT Support, the team ensures efficient communication channels, technical support, and robust administrative processes. Their goal is to enhance customer satisfaction and streamline company operations through effective problem-solving and technological integration.

Customer Service and Support

The Human Resources and Talent Acquisition team at Telmark Indonesia is responsible for attracting, recruiting, and retaining top talent to support the company's BPO operations. This includes managing employee relations, developing organizational strategies, and ensuring compliance with labor laws to foster a productive and engaging work environment.

Human Resources and Talent Acquisition

The Analysts team at Telmark Indonesia specializes in enhancing business efficiency through meticulous data examination. The KYC Analyst ensures regulatory compliance by verifying customer identities, the Quality Assurance Analyst maintains service excellence by scrutinizing operational processes, and the Credit Analyst evaluates financial risk to support informed decision-making.

Telmark Indonesia

Org chart

Teams

Team Leaders and Managers

Customer Service and Support

Human Resources and Talent Acquisition

Analysts

Offices

Telmark Indonesia

Org chart

Teams

Team Leaders and Managers

Customer Service and Support

Human Resources and Talent Acquisition

Analysts

Offices

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