Telus Digital
Michelle Lussier is a seasoned professional with extensive experience in service management and development within the technology sector. Currently, Michelle serves as the Manager of the Service Management Office at TELUS Digital since April 2020, having previously held the position of Senior Service Development Manager in Digital Solutions. Before joining TELUS Digital, Michelle accumulated a wealth of experience at TELUS from May 2006 to April 2020 in various roles, including Senior Service Development Manager for Cloud Services and Client Service Manager II. Earlier career milestones include serving as a Senior IT Consultant at SysGen Solutions Group and an Information Technology Support Specialist at Ipsos Reid, along with experience in technical support at Sextant Entertainment Group.
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Telus Digital
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TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.