Norman Prasmo

Norman Prasmo is a Senior Technology Analyst at TELUS International Philippines, specializing in Windows Server Management within TELUS Digital since August 2024. Prior experience includes roles as a Helpdesk Engineer L3 at SCALABLE OS, providing support for Microsoft O365, Google Cloud, and Azure from April 2022 to September 2024, and as a Senior NOC Application Support Analyst at FCI Software Technologies Inc. in late 2021. Norman also spent nearly nine years at TELUS International in various capacities, including Senior Application Support and Incident Management Specialist. Norman holds a Bachelor of Science degree with a major in Mathematics from Catanduanes State University, completed in March 2002.