Chris Madan is an accomplished executive with extensive experience in digital solutions, marketing, and product management. Currently serving as Vice President of Customer Digital Solutions and Product at TELUS, Chris is responsible for advancing product-centric design and delivery while leading the development of next-generation digital products. Previously, as Vice President of Digital Sales & Service at TELUS Technology, Chris focused on enhancing customer experience through service design and digital adoption. Chris's career at CIBC spanned over 16 years, with roles including Vice President of Digital & Direct Marketing, where noteworthy achievements included leading high-performing teams and driving change across numerous channels. Chris holds an MBA from Ivey Business School and a CMA designation, complementing a BA in English Literature from Hindu College, Delhi University.
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