Shanti Narayanan is an accomplished professional with extensive experience in technical writing and knowledge management, currently serving as Associate Vice President, Knowledge at Temenos since December 2018. Previous roles include Principal Knowledge Analyst at Temenos, Lead Technical Writer at MSys Technologies LLC, and Senior Technical Writer at Mu Sigma. Shanti has a strong background in document planning, user guides, and product design, having contributed to LMS solutions and engaged in technical and management discussions. Earlier career highlights include positions as Technical Writer at Expertus Infotech and Blueshift, Inc., and as a Sub Editor at The Hindu Business Line and Senior Web Writer at The New Indian Express. Shanti holds an MA in Mass Communication and Journalism from Alagappa University, a Post Graduate Diploma from Symbiosis University, and a BA in English Literature and Journalism from Anna Adarsh College for Women.