Sebastian P.

Sebastian P. has an extensive work experience spanning multiple companies and roles. Sebastian began their career in 1992 at IBM, where they worked as a Project Leader for seven years. In 1999, they joined CNH Industrial as an IT Manager and stayed with the company until 2000. Sebastian then worked at Siebel Systems as an IT Manager from 2000 to 2001. In 2002, Sebastian became an IT Consultant at Regus Business Centre + Lundbeck for a year. From 2003 to 2012, they served as a Senior Operations Manager at Ajilon Consulting Inc., Montreal.

In 2012, Sebastian joined Genetec and took on the role of Team Lead Technical Support Engineering until 2016. Sebastian then transitioned to the role of Customer Experience Management until 2018.

In 2018, Sebastian started working at Tempo Software as a Technical Support Manager and held the position until 2021. Sebastian then became the Director CSS (Customer Service & Support) at Tempo Software. The end date for this role is not specified in the provided information.

Sebastian P. has a diverse and extensive education history. Sebastian attended McGill University - Desautels Faculty of Management on multiple occasions. In 2007, they completed a degree in Lean Six Sigma. In 2020, they pursued an Agile and SCRUM Master (MCASM) program. Additionally, in the same year, they also completed the McGill Personal Finance Essentials course.

Sebastian P. holds a Bachelor of Engineering in Computer Science from Universidad Abierta Interamericana, which they earned from 1998 to 2001. Sebastian also obtained a certification as an IT Systems Analyst from ORT Argentina between 1993 and 1997. Prior to this, they attended Instituto Salesiano PIO IX and obtained a degree as an Electronic Technician from 1986 to 1991.

In terms of professional certifications, Sebastian P. is a Certified Agile and Scrum Master, certified by McGill University - Desautels Faculty of Management in July 2020. Sebastian also holds a Green Belt - Lean Six Sigma certification from the same institution, which they obtained in 2007. Additionally, they have certifications such as Creative Leadership Development from CORTO.REV (2019), Support Center Manager from HDI New York (2013), ITIL from Pink Elephant (2005), and various technology-focused certifications including MCSE (Microsoft Certified Systems Engineer) from Microsoft, Compaq ASE (Compaq Accredited Systems Engineer) from Compaq Computer Corporation, and IBM PSS (Professional Server Specialist) from IBM, all obtained in 1998.