Rudy-Lee Baker

Rudy-Lee Baker has a diverse work experience across different companies. Starting in 2013 at Wonga, Rudy-Lee held various roles including Complaints Handling Specialist and Customer Service Consultant. In these positions, Rudy-Lee handled customer complaints, conducted root cause analysis, and made decisions on loan applications. In 2019, Rudy-Lee joined B.O. as a Retentions Administrator, providing administrative support and contacting clients for documentation. More recently, Rudy-Lee worked at Ten Lifestyle Group as a Feedback Support Manager, where they managed complaints and escalations, effectively resolving issues. In 2021, Rudy-Lee transitioned to the role of CX Analyst, contributing to the company's customer experience initiatives. Currently, Rudy-Lee holds the position of People Experience Administrator at Ten Lifestyle Group.

Rudy-Lee Baker attended Pinelands High School from 2002 to 2006, where they obtained their Matric degree. They then pursued further education by enrolling at IIE Rosebank College from 2022 to 2023. During this time, they focused on obtaining a Higher Certificate in Human Resources Management/Personnel Administration, General.