Dominic O'Malley

Dominic O'Malley has extensive work experience in various leadership roles. Dominic is currently the Head of Commercial Operations at Tended, where they are responsible for designing, building, and executing the commercial and sales operations strategy. Prior to this, they served as the Head of Business Operations at Achilles Information Ltd, leading the safety assurance team and implementing significant changes to the operating model. Dominic also held the role of Global Head of Telephone Account Management at the same company, where they transformed the operating model and implemented rigorous performance standards.

Before joining Achilles Information Ltd, O'Malley worked at Lloyds Banking Group as the Head of Strategic Partner Relationships & Operations, where they led strategic relationships with service delivery vendors and achieved cost reductions through vendor engagement models. Dominic also served as the Director of Corporate Operations, delivering a major program of change during a financial services integration program.

O'Malley's early career included roles at Royal Mail and Parcelforce Worldwide. At Royal Mail, they held positions such as General Manager and Client Director, where they led transformational change, delivered major assignments, and built strategic relationships with client companies. At Parcelforce Worldwide, they were a General Manager with full P&L accountability for an express parcels business.

Dominic O'Malley has a Master of Business Administration (MBA) with Distinction from Aston University, specializing in Business Administration and Management. Dominic also holds a Postgraduate Diploma in Marketing from CIM | The Chartered Institute of Marketing. Additionally, Dominic has obtained a certification for their Master of Business Administration (with Distinction) from Aston Business School. The specific start and end years for their education as well as the month and year of obtaining the certification are not provided.