Agnes Rol

Agnes Rol is a seasoned professional in account management and client relations with over 30 years of experience. Currently serving as a Senior Account Manager for France & Benelux at Tenerity since April 2019, Agnes Rol specializes in enhancing customer satisfaction and profitability through loyalty programs. Prior to this role, Agnes Rol spent nearly 18 years at Affinion International, where responsibilities included managing client relations and leveraging expertise in relationship marketing. Earlier in the career, Agnes Rol worked as a Quality Coordinator, focusing on complaint management and process improvement, and as a Project Manager Assistant at Vroom & Dreesmann, where contributions included the implementation of the first loyalty card and various operational coordination tasks.