Chris Lynch

Chris Lynch is a senior healthcare executive with over 20 years of experience in the industry. Chris currently serves as the Director at Tenet Healthcare, a leading provider of healthcare services in the United States. Chris has a proven track record of success in improving operations and transforming businesses.

Prior to joining Tenet Healthcare, Chris served as the US Order-To-Cash Operations & Customer Experience Executive at 3M. In this role, they led the integration efforts to optimize the KCI order-to-cash value stream integration for the Medical Solutions Division (MSD). Chris also guided the technology transformation integration strategy for MSD front-end operations, including the workflow automation platform (Pega), AI, Electronic Medical Record (EMR) solution and telephony solution. Chris successfully migrated 600+ roles to work-from-home within 5 days to support operations during COVID-19 with no customer disruption.

Before joining 3M, Chris served as Vice President – Order-To-Cash Operations & Business Transformation at Acelity. In this role, they were responsible for US order-to-cash management and US customer experience; led 900+ employees globally. Chris successfully re-structured the leadership team to improve end-to-end process ownership. Chris also created a technology and BPO transformation strategy that reduced the cost of back-office operations by 20%+ ($10M). In addition, Chris successfully completed the BPO migration of 300+ positions to Central America, Asia

Chris Lynch has a BA in Business Admin: Materials & Logistics Mgmt. (MLM) from Michigan State University.