Jim Schaefer

Jim Schaefer has extensive experience in the insurance and customer service sectors, currently serving as a Strategic Account Payment/Contract Analyst at Tennant Company since October 2012. Prior roles at Tennant Company include Field Operations Specialist, Product Return Specialist, and Customer Service Representative for Parts/Service. Previous experience includes serving as a Commercial Insurance Specialist at NorthMarq and as a Business Insurance Agent at Wells Fargo Insurance, where responsibilities encompassed selling, quoting, and advising on business insurance solutions. Jim also has a background in customer service and sales from positions at American Hardware Mutual Insurance Company and Scheels All Sports. A Master's degree in Business Administration from Drake University complements academic qualifications that include a Bachelor's degree from the same institution.