Ann Jannik has a diverse work experience spanning over 15 years. Ann currently works as a Customer Success Manager at Terra Dotta, LLC since May 2023. Prior to that, they were a Senior Customer Success Manager at Device Magic from October 2020 to December 2022, where they were responsible for onboarding and driving the post-sale customer journey and acted as a trusted customer advisor.
From December 2017 to April 2020, Ann worked as an Implementation Specialist at Dude Solutions, where they provided consultative relationships with clients and designed interactive classes for new and existing clients.
Before that, Ann held the role of Customer Success Manager at Citrix from April 2015 to October 2017, where they onboarded and managed SMB/Enterprise accounts and delivered product demonstrations and training.
Ann's earlier experience includes working as an Office Manager at Morris, Russell, Eagle & Worley, PLLC from August 2012 to April 2015, where they organized administrative duties and implemented office policies and procedures.
Ann began their career at General Parts Inc in February 2008 as an Accounts Receivable/Accounting Administrator-II, where they reconciled accounts and generated financial statements and reports.
Overall, Ann has a strong background in customer success management, implementation, and office administration across various industries.
Ann Jannik's education history includes a Bachelor of Science (B.S.) degree in Education from East Carolina University. The dates of their enrollment and completion of the degree are not provided.
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