Trilok Vyas

Customer Success Lead at TerraPay

Trilok Vyas has work experience in various roles and companies. In 2016, they worked as an Investigations Specialist at Amazon UK for two years. From 2018 to 2020, they were a Customer Solution Agent 2 and later an Executive Escalations Specialist - Risk Operations at PayPal, where they handled complaints and collaborated with different departments. Since 2023, they have been working at TerraPay as a Customer Success Lead, managing the customer lifecycle and acting as a product champion.

Trilok Vyas pursued a Bachelor of Business Administration (BBA) degree with a focus on Finance, General from a University between 2006 and 2009. Additionally, they have obtained several certifications, including "Python Essential Training," "Learning Word 2021," and "Project Management tutorial by Google" in 2023. In 2020, they acquired certifications in "Building Business Relationships," "Creating Positive Conversations with Challenging Customers," and in 2018, they obtained a certification in "Writing in Plain English," all from LinkedIn.

Links

Previous companies

Amazon logo

Timeline

  • Customer Success Lead

    May, 2023 - present

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