AS

Ashley S.

Senior Customer Service Manager at Territory Foods

Ashley S. has two years of professional experience. In 2020, they began working at Territory Foods as a Customer Service Manager and later as a Customer Service Supervisor. In this role, they analyzed data to understand customer preferences and behavior, as well as worked cross functionally with several teams to identify key trends and customer pain points. Ashley also led several projects to improve overall customer experience. Additionally, Ashley S. began working at Yelp in 2020 as an Account Executive. In this role, they performed full sale cycles from a prospecting Salesforce pipeline of 2,500+ small and medium sized businesses. Ashley also helped clients post sale to make sure the campaign was performing and assisted them with tracking campaign numbers. Her skills include strong customer service skills, sales deal closing, digital marketing, and solutions presentations.

Ashley S. attended Johnson & Wales University from 2016 to 2017 where they earned an Associate of Arts and Sciences - AAS in Culinary Arts/Chef Training. In 2019, they attended Montgomery College to pursue a field of study in Phlebotomy Technician/Phlebotomist. Ashley also obtained a Certified Phlebotomy Technician certification from The National Phlebotomy Association Inc in April 2019.

Links

Timeline

  • Senior Customer Service Manager

    March 1, 2023 - present

  • Customer Service Manager

    May, 2022

  • Customer Service Supervisor

    November, 2020

View in org chart