Luca Gru

Luca Gru is an experienced IT technician with a career spanning various roles in the technology support sector. Currently serving as a temporary IT support technician at TESA Technology, responsibilities include phone support, on-site intervention, Active Directory management, Microsoft 365 administration, printer support, and remote assistance via TeamViewer. Previous positions include temporary IT technician at DEMARCHE société coopérative and responding technician at Darest Informatic, where Luca provided support in multiple environments, including educational institutions. Additional experience encompasses roles in helpdesk support, technical assistance for organizations such as the Mairie de Lancy and Kheops Technologies SA, and technical help desk services for The Global Fund to Fight AIDS, Tuberculosis and Malaria. Education includes a CFC in Informatique from CEPTA, acquired between 2003 and 2007.