Dan Jackson is an experienced leader in business change and operations development within the telecommunications and retail sectors. Currently serving as the Head of Business Change at Tesco Mobile since April 2015, Dan oversees strategic initiatives impacting over 4,000 colleagues across various sales and service channels. Prior roles at Tesco PLC included efforts in multichannel development and transformation programme management, emphasizing customer experience improvements and operational efficiency. Dan's earlier experience at Accenture involved consulting in IT strategy and transformation across multiple industries, while initial roles included operations management in mortgage investment and conference events. Dan holds a BSc in Microbiology & Virology with Business Studies from the University of Warwick and is a certified MSP Practitioner.
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