Customer Service · Full-time · Toronto, Canada · Remote possible
Position Overview
The Customer Success Representative (CSR) is responsible for building and maintaining relationships with assigned customers, ensuring their satisfaction, and driving their success with Texada's products and services. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of customer relationship management and a passion for helping customers succeed.
Strategic Value
The Customer Success Representative (CSR) position is a pivotal role in fostering positive relationships with customers and driving their success with Texada's products and services. By actively engaging with customers, the CSR not only ensures their satisfaction but also plays a crucial part in retaining them and maximizing their value to the company.
Work location and travel
This position is remote/hybrid. Our home office is located in Mississauga, ON. Although there are no regular office days, you may be required to attend occasional meetings in person
How you will be contributing
What we are hoping to find in your background
Who you will be working for
Texada fundamentally transforms how equipment dealers and rental companies manage their business while enabling growth through high-margin equipment service and rental. Serving a large global market with double-digit growth, Texada is poised to lead industry disruption through the delivery of its scalable and integrated platform. Texada serves international customers through its presence in the U.S. Canada, Germany, and Australia. Please visit www.TexadaSoftware.com for additional information.
Our Core Values
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Texada is committed to Employment Equity and encourages applications from every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity.
Texada fosters an inclusive and accessible environment. If you need assistance or an accommodation during the recruitment process, you may contact us at and we will work with you to support your request.