Texas Department of Family and Protective Services
Franklin FC Kline I has over 20 years of experience in IT operations and support, currently serving as an IRM IT-Ops Server Analyst IV with the Texas Department of Family and Protective Services since February 2012. Responsibilities include overseeing vendor compliance, monitoring technician performance, and managing software configurations across state office regions. Previous positions include roles at Anvil Communications, INC, where Franklin advanced from Field Technician to Director of Field Operations, leading field deployment and supervising technicians. Earlier experience at Best Buy involved resolving PC hardware and software issues. Franklin holds a high school diploma from Martin High School and has some coursework in IT from Texas A&M International University.
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