Samantha Liravongsa

Customer Success Manager at Text2Drive

Samantha Liravongsa has been working in the automotive industry since 2014. Samantha started as a Customer Resource Manager at Freeway Ford and then moved to Schomp Automotive Group as an Automotive Service Advisor in 2016. In 2017, they joined Larry H. Miller Dealerships as a Branch Service Manager Lead- Automotive. In this role, they were responsible for overseeing monthly sales performance reviews, increasing client satisfaction, managing the service department, providing leadership and training to a service staffing team of 65, generating up to $2M in service and parts revenue, achieving 2018 and 2019 Award of Excellence for Nissan customer satisfaction, assisting upper-management in generating employee training plans, cultivating long-term relationships with key customers, devising sales strategies, planning company budgets, organizing monthly and annual reports, and monitoring local market conditions and target demographics for patterns and changes. In 2022, they joined TEXT2DRIVE as a Customer Success Manager.

Samantha Liravongsa attended Purdue University from 2008 to 2011, where they obtained a Bachelor's degree in Human Development and Family Studies, General.

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Timeline

  • Customer Success Manager

    May, 2022 - present