Darran Taylor

Darran Taylor possesses extensive experience in customer experience management, holding significant roles including Head of Customer Experience at The AA and Group Customer Experience Senior Manager. Previous positions include Customer Service Designer at Three, Customer Journey & Change Senior Manager at Nationwide Building Society, European Customer Experience Manager at Telefonica, and Customer Experience Senior Manager at Lloyds Banking Group. Darran Taylor earned a BA (Hons) in Business Studies from Solent University, completing the degree between 1994 and 1998.