Lucy Jeffries is a Client Success Enablement Manager at The Citation Group, a role they have held since 2022. They previously served as a Customer Delivery Manager at The AA, where they focused on inbound acquisition and outbound retention between 2014 and 2017, and started their career with the company as a Customer Service Advisor from 2003 to 2007. Lucy also gained experience as a Customer Experience Manager and Customer Retention Manager at takepayments Limited from 2019 to 2021. Lucy completed A levels in Law and Performing Arts at Aquinas College from 2001 to 2003.
This person is not in any offices