Akinnayajo Olumide is an experienced professional in application support and customer service within the banking sector. Currently serving as Alternative Channel Support at The Alternative Bank since January 2024, Akinnayajo manages applications and system servers while addressing customer queries and analyzing risks. Previously, Akinnayajo worked at Heritage Bank Plc as a Team Member in Switch Application Support, where similar responsibilities were undertaken. Before that, experience as Enterprise Application Support at Sterling Bank Plc involved managing and troubleshooting applications, deploying RPA processes, and database management. Akinnayajo began the career as a Bank Teller, processing international money transfers and resolving accounting discrepancies. Educational qualifications include a Bachelor's degree in Information and Communication Technology from IRGIB-Africa University and a Bachelor's degree in Psychology from the University of Ibadan, complemented by an OND in Computer Science from Moshood Abiola Polytechnic Abeokuta.
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