Chinonso Iroemeh

Chinonso Iroemeh is a skilled Customer Engagement Analyst currently employed at The Alternative Bank since March 2023, focusing on strategy and customer marketing within a talented CX Comms team. Responsibilities include identifying customer successes, enhancing product experiences at CX touchpoints, and developing retention campaigns. Previously, Chinonso worked as a Brand Marketing Specialist at LOTUS Bank from July 2021 to December 2022, contributing to communications efforts in a small team. Earlier experience includes a role as a Junior Media Planner at X3M Ideas, Nigeria's largest advertising agency, where involvement in media planning introduced proficiency in media planning tools for clients like DSTV and Fidelity Bank. Chinonso holds a Bachelor of Science in Political Science and Government from Landmark University, earned in July 2019.