Omonefe Dame

Omonefe Dame is a skilled professional specializing in customer experience (CX) design and automation with extensive experience across multiple organizations. Currently serving as a CX Automation Experience Specialist at The Alternative Bank, Omonefe orchestrates user-centric communication channels and leads responsive email design initiatives. In the role of CX Design & Automations Officer at Sterling Bank, a focus on optimizing customer journeys and leveraging CRM data has contributed to improved conversion and retention rates. As a Product (UX) Design Consultant with Africa Agility, Omonefe created effective virtual classroom environments. Previous experiences include UX/UI roles at HNG Internship and DeBuenTono Services Limited, where wireframes, prototypes, and user research were key focuses. Omonefe holds a Bachelor of Science degree in Soil Sciences from the University of Benin and is currently advancing education at Product School.