Rachel Cusick

Rachel Cusick has significant experience in human resources and administrative management. Rachel'smost recent position was as a Human Resources Generalist at The Ambr Group starting in April 2023. Prior to that, they worked as a Human Resources Generalist at D1 Brands from April 2022 to March 2023.

Rachel also has extensive experience at Verizon, where they held various roles over a span of 19 years. Rachel'spositions at Verizon include Administrative Manager, District Staff Specialist, Resource Management Specialist, and Sales Manager. During their time at Verizon, Rachel successfully increased revenues and reduced costs, managed FMLA, disability, contract, and disciplinary policies, created employee engagement initiatives and training programs, built strong relationships with various stakeholders, and initiated process improvements.

Before joining Verizon, Rachel worked as an Administrative Manager at Verizon Business Markets from May 1996 to March 2019, where they provided management support for a large unionized call center, including handling attendance/absence related tasks, FMLA, disability, and disciplinary actions.

Rachel's early work experience includes a role as a Front Desk Agent at Marriott Hotels from December 1995 to October 2003.

Throughout their career, Rachel has demonstrated proficiency in Microsoft Office, Excel, PowerPoint, Word, AMTS, COGNOS, Outlook, and Google Suite.

Rachel Cusick obtained a Certificate in Human Resources Management/Personnel Administration, General from Northern Essex Community College in 2019. Additionally, they earned an Associate's degree in Business Administration and Management, General, and a Certificate of Hospitality Management from the same institution.