The Beryl Institute is a global community of healthcare professionals and experience champions committed to transforming the human experience in healthcare. As a pioneer and leader of the experience movement and patient experience profession for more than a decade, the Institute offers unparalleled access to unbiased research and proven practices, networking and professional development opportunities and a safe, neutral space to exchange ideas and learn from others.

We define the patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care. We believe human experience is grounded in the experiences of patients & families, members of the healthcare workforce and the communities they serve.

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The Beryl Institute

Jason A. Wolf Ph.d., Cpxp

Jason Wolf

The Community and Experience Team at The Beryl Institute is responsible for fostering a vibrant, engaged global community of healthcare professionals and experience champions. They develop and implement strategies to enhance community interaction, support professional development, and promote the sharing of best practices. This team also manages marketing and communications efforts to amplify the Institute's resources and initiatives, ultimately aiming to transform patient and human experiences in healthcare.

Community and Experience Team

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Other teams at The Beryl Institute

Leadership Team