Alice Ng

Alice Ng is a dedicated customer service professional with extensive experience in retail and education. Currently serving as a Showroom Associate at The Black Tux since March 2021, Alice prioritizes customer satisfaction, achieving an impressive 80% satisfaction score and maintaining a 75% customer retention rate. Previous roles include Office Assistant at From The Neighborhood, where Alice developed social media content and created resources for real estate agents, and various positions at the Wildlife Conservation Society, focusing on education and event facilitation. Alice holds a Bachelor of Arts in East Asian Studies from Queens College, obtained between 2017 and 2019.