Costas Leontis

Costas Leontis is an experienced customer success manager currently working at The Careers & Enterprise Company since April 2020, focusing on digital products. Previously, Costas served as Head of Customer Services at 123Send Limited, enhancing service delivery in the payment industry. At DAILY MAIL AND GENERAL TRUST P L C (Searchflow), Costas held the role of Customer Service Operations Manager, achieving significant improvements in customer support efficiency and satisfaction. Earlier in the career, Costas worked as Key Accounts Team Leader and Key Account Manager at Landis ICT Solutions, managing teams and driving business development in the telecommunications sector. Key achievements include implementing self-service facilities, increasing staff productivity, and improving customer satisfaction and retention.