Grace Mulford

Director Customer Experience at The Carlstar Group

Grace Mulford has a diverse work experience spanning over several years. Grace started their career in 1988 at Aspen Technology, where they worked as the Director of Contracts & Order Administration for almost 14 years. Grace then moved to The Carlstar Group in 2004 and held several positions, including Customer Service Representative, OE Account Specialist, Asst. Product Manager, and Pricing Manager. Their most recent work experience is with the YMCA of Middle Tennessee, where they currently work as a Group Ex Fitness Instructor starting in 2023.

Grace Mulford has a Bachelor of Science degree in Mass Communication/Media Studies from Boston University. In 2018, they also obtained a course certificate in SQL for Data Science from the University of California, Davis, where they achieved a grade of A.

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Peers

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Timeline

  • Director Customer Experience

    August 1, 2023 - present

  • Pricing Manager

    January, 2010

  • Asst Product Manager

    January, 2007

  • OE Account Specialist

    August, 2005

  • Customer Service Representative After Market

    February, 2004