Emma-Louise Veitch Cmgr Fcmi

Emma-Louise Veitch CMGR FCMI has a diverse work experience spanning several roles and industries. Emma-Louise is currently the Head of E-Commerce at The Channel Islands Co-operative Society. Emma-Louise is also a Board Member of the Jersey Statistics Users Group, where they oversee the quality and relevance of statistics compiled by public authorities.

In addition, Emma-Louise is the founder of All Things Customer, where they provide customer experience expertise through consultations. Emma-Louise is also a published author of the children's book series "Gozie and Friends," which promotes imagination and teamwork.

Prior to their current roles, Emma-Louise served as the Founder and Sole Organiser of Jersey By Invitation Only, a successful non-profit organization that raised funds for local charities. Emma-Louise has also worked as the Head of Customer Experience at Feelunique, a global beauty e-tailer, and as the Head of Marketing, Events & Publications at Jersey International Business School.

Further, Emma-Louise has experience in event management and corporate sustainability as the Events & Corporate Sustainability Manager at HSBC International. Emma-Louise has also held various sales, marketing, and client management roles in different companies.

Overall, Emma-Louise Veitch CMGR FCMI has demonstrated a strong track record in customer experience, leadership, and community engagement throughout their career.

Emma-Louise Veitch CMGR FCMI attended The Beacon School in Surrey, UK from 1995 to 2000. Emma-Louise obtained various certifications throughout their career, including becoming an Achology certified Life Coaching Practitioner in 2019 and receiving the CMI Chartered Fellow (CMGR FCMI) designation in 2018. Emma-Louise also earned the CMI Level 7 Diploma in Strategic Management and Leadership in 2018, the CIM Certificate in Professional Marketing from CIM | The Chartered Institute of Marketing in 2015, and the CMI Level 5 Extended Diploma in Management and Leadership (QCF) in 2014. Additionally, they obtained the ECDL certification in 2012 and the PRINCE2 Foundation (Project Management) certification. Earlier in their career, Emma-Louise obtained the Advanced Modern Apprenticeship in Customer Service (NVQ Level 3 in Customer Service) from IPS International Ltd in 2007, the Accredited Service Advisor designation from Audi in 2004, and the NLP Diploma in the same year.