Sonja Repo is an experienced project manager currently working at The Cloud People Global, overseeing various projects including ServiceNow implementation and vendor changes in an Agile environment. Additionally, Sonja acts as an Assistant Football Coach for Tikkurilan Palloseura. Previously, Sonja served as an advisor at Sofigate, focusing on project management and ITSM tool development. At KONE Corporation, roles included IT Service Management Specialist and Business Analyst where responsibilities encompassed designing ITSM solutions and gathering requirements. Early career experiences involved quality management roles at MR Coils BV and Grupo Vikingo. Sonja holds degrees in Industrial Management and Engineering and Industrial Technology from Metropolia University of Applied Sciences and Avans University of Applied Sciences, respectively.