Alicia Amling

Director Of Customer Experience And Operations at Colibri Group

Alicia Amling has extensive work experience in various roles and industries. Starting from 2011, they worked at Capella Education Company, where they held positions such as Public Relations Manager, Social Media Specialist, and Corporate Communications Specialist. During their time at Capella, they led B2B and B2C communication strategies, managed external agency partnerships, and drove business metrics through social advocacy and influencer programs. Additionally, they played a key role in a $1.9 billion merger between Capella Education and Strayer Education, Inc.

In 2019, Alicia founded Empower Washers, where they assumed the role of Founder.

Currently, Alicia works at Colibri Group, where they have held various roles since 2021. Their roles include Director of Customer Experience and Operations, Director of Customer Experience, and Director of Livestream. Colibri Group provides learning solutions to professionals in various industries, including real estate, healthcare, financial services, and appraisal. Alicia's responsibilities at Colibri included overseeing customer experience and operations, leading livestream events, and ensuring the delivery of comprehensive real estate education and professional development experiences.

Alicia Amling completed their education from 1999 to 2003 at the University of Northern Iowa, where they earned a Bachelor of Arts degree in Public Relations/Communication.

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Timeline

  • Director Of Customer Experience And Operations

    December, 2022 - present

  • Director Of Customer Experience

    October, 2022

  • Director Of Livestream

    November, 2021