Shilpi Jhunjhunwala Patnaik

Shilpi Jhunjhunwala Patnaik serves as the Director of Strategy, Planning and Operations for Customer Experience at Cisco since July 2019, leading global business operations and data analytics to enhance business performance and operational excellence. Previously, Shilpi held roles at Hewlett Packard Enterprise as a Senior Business Planning Manager, managing complex global business engagements, and at Firstsource as a Senior Manager in Corporate Strategy, overseeing significant client portfolios. Early career achievements include establishing operational strategies at Goldman Sachs and managing key client relationships at Oracle. Shilpi's academic credentials include an MBA in Finance and Marketing from Management Development Institute, a Master of Science in Finance from EDHEC Business School, and advanced business training from Harvard Business School and Indian School of Business.