Matthew Drake is an experienced IT professional with a diverse background in 2nd Line IT support and technical assistance, currently serving as a 2nd Line IT Engineer at The Compleat Food Group since November 2025. Previously, Matthew worked as an EUC Engineer in 2nd Line IT Desktop Support at SCC from August 2023 to September 2025, focusing on desktop support and hardware troubleshooting. Earlier roles include Desktop Support Engineer at CGI, supporting the Volkswagen Group, and Technical Support Analyst for the Mercedes-AMG Petronas Formula One Team. Matthew has a strong foundation in Active Directory, Microsoft systems, and customer service, stemming from various positions dating back to 2007. Matthew holds educational qualifications from Compu Teach and The Bedford College Group, and brings security clearance at the DV level for handling sensitive data.
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