Chris H.

Chris H. is an accomplished professional with extensive experience in business analytics, customer service, and operations management. Currently serving as the Senior Director of Business Analytics, Learning & Development and Quality Assurance at The Credit Pros, Chris H. leads initiatives in data analysis, quality assurance, and training programs aimed at enhancing operational efficiency and customer satisfaction in a subscription-based model. Prior to this role, Chris H. held positions such as Vice President of Customer Service and Loan Servicing at Axos Bank, where responsibilities included overseeing 24/7 customer service operations, and Director of Collections at Vervent, managing collections and client services to boost profitability. Earlier experience includes directing customer service and collections at EasyPay Finance. Chris H. earned a Bachelor's degree in Business Management from CSUSM College of Business.