Lucy Gonzalez

Lucy began working with The Crossroads Group in 2017 and was quickly recognized for outstanding work in the area of patient survey interviewers. Lucy also supports the team with quality reviews of questionnaires to ensure consistency across languages. Her speed, professionalism, reliability, and positive attitude resulted in her assuming a lead role in the evaluation of quality for other surveyor interviewers in 2019. Lucy also supports the company with the review of the organizational question bank and questionnaire standardization in English and Spanish. In her spare time, Lucy enjoys spending time with her family and serving in her church community.