Andreas Freese is a seasoned professional with extensive experience in CRM, eCommerce, and customer experience across various industries. Notable positions include serving as (Global) Head of CRM for DREAMLINES and ABOUT YOU GmbH, where responsibilities included developing CRM strategies, managing international campaigns, and overseeing interdisciplinary teams. As Head of Engagement at Project A Ventures, support was provided to venture companies in CRM and customer experience, while freelance consultancy focused on eCommerce and CRM audits. Currently, Andreas serves as Director of Customer Experience at The Customization Group, dedicated to enhancing customer satisfaction in over 30 international online shops. Educational credentials include a Bachelor of Arts in Marketing Management and a degree in eCommerce.
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