Our mission is "Exceeding Expectations…. Beyond Insurance"​. The DeHayes Group pro-actively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients that guides us to providing you a tailored solution for your business and personal needs, whether it be property-casualty insurance, employee benefits, personal insurance or financial services.

Insurance

Employee Benefits

The DeHayes Group

The DeHayes Group's headquarters in Fort Wayne, IN, United States

Patrick Brazill

Patricia Bowser

The Customer Service team at The DeHayes Group is dedicated to fostering deep relationships with clients and delivering exceptional service tailored to individual business and personal insurance needs. This team of highly skilled Customer Service Agents and Senior Customer Service Agents provides expert assistance in property-casualty insurance, employee benefits, personal insurance, and financial services, ensuring that clients receive customized and proactive support exceeding their expectations.

Customer Service

This department focuses on managing risks and enhancing community engagement through consulting services.

Risk and Community Services

The Partner Team at The DeHayes Group consists of seasoned professionals dedicated to building and nurturing deep client relationships. They work collaboratively to tailor personalized insurance and financial solutions that exceed client expectations, covering areas such as property-casualty insurance, employee benefits, personal insurance, and financial services.

Partner Team

The Administrative and Support team at The DeHayes Group is integral to ensuring smooth operations and exceptional client service. This team, comprising roles such as Claims Administrative Assistant for Commercial Lines, two Receptionists, and a Wellness Coordinator, handles tasks ranging from managing client claims and coordinating the front office to promoting employee wellness initiatives. By maintaining organized processes and providing top-notch support, they help uphold the company's commitment to exceeding client expectations.

Administrative and Support

This department manages customer inquiries and administrative tasks related to commercial insurance claims.

Claims and Customer Support

This department provides assistance and guidance to customers, addressing their inquiries and issues.

The DeHayes Group

Org chart

Teams

Customer Service

Risk and Community Services

Partner Team

Administrative and Support

Claims and Customer Support

Customer Support

Offices

The DeHayes Group

Org chart

Teams

Customer Service

Risk and Community Services

Partner Team

Administrative and Support

Claims and Customer Support

Customer Support

Offices

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