Ergobaby
Monifa Brown, CDP®, is an experienced customer service professional with a strong background in customer experience leadership. Currently serving as a Sr Customer Experience Lead at Ergobaby since November 2017, Monifa previously held the position of Customer Experience Associate at the same company. Prior experience includes a role as Customer Service Supervisor at the University of California, Los Angeles from May 2013 to December 2017 and as a Client Services Representative at The Honest Company from September 2016 to October 2017. Monifa holds a degree from Iona University, attended from 2000 to 2005, and completed early education at the Convent of the Sacred Heart from 1992 to 2000.
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Ergobaby
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At Ergobaby, we are continually amazed by how the tiniest person can transform our lives with just one exquisite breath. Similarly, we understand how one professional can transform a team and a company. Our family of companies started with one simple idea…to make innovative baby products that support bonding between parents and their children. We understand that it takes a team comprised of talented, caring, innovative people to take that idea and make it real. Our team of sales, marketing, product design/engineering, quality assurance, supply chain, and back office professionals are the Ergonauts who make it happen. We are looking for the next Ergonaut… who believes in the benefits of babywearing, who is passionate about supporting new parents and their communities, who takes responsibility for their part in making our company a great place to work. "The people that surround the brand are epic. This includes my co-workers, our retail partners and every consumer I get the pleasure to meet in person." Jeff, Sales Ergonaut Take a closer look at who we are on our websites, Instagram, Facebook, and blogposts. If WE sound just like...YOU, take a look at our job postings and let us know which role you are interested in at jobs@ergobaby.com. SNEAK A PEAK AT THE LIFE OF AN ERGONAUT at Instagram.com/teamergobaby Our headquarters are in Los Angeles. Our European headquarters are in Hamburg, Germany. Other offices include San Diego, London, Paris and Bialystok.