Nathan Gwilt is a seasoned professional with diverse experience in team leadership, customer service, and operations management. Currently serving as a Team Leader at The Escape Game since September 2021, Nathan oversees daily operations and a team of up to 11, focusing on creating memorable guest experiences and resolving service issues. Prior to this role, Nathan worked at Geek Squad as an Agent specializing in home theater and smart home installations, where training new staff was a key responsibility. Nathan's background also includes positions in order fulfillment at Home Depot, marketing management at Pump It Up, and various roles in customer service and operations across multiple companies. Nathan holds a Bachelor of Arts degree in Directing - Film from Columbia College Chicago and possesses several certifications, including forklift operation. Noteworthy achievements include generating over $1 million in annual revenue through collaborative efforts in sales.