Pin Chou (Chia Chen)

Head Of Operations at The Executive Centre Limited

Pin Chou's work experience includes serving as the Head of Operations at The Executive Centre since May 2023. Prior to this role, from May 2022 to April 2023, Pin worked as an Assistant Operations Manager at the same company. In this position, Pin was responsible for supervising the Engagement Manager & Associates, managing daily operations procedures, and overseeing the cleaning and maintenance program.

Before joining The Executive Centre, Pin worked at IWG plc from November 2018 to April 2022. Pin initially served as a Community Manager, where the main responsibilities included providing excellent customer experiences, addressing customer queries and issues, and maintaining the center's standards. Later, Pin assumed the role of Community Sales Manager from May 2021 to April 2022, with similar responsibilities.

Prior to IWG plc, Pin worked at CHYUN-LIH INDUSTRIAL CO., LTD as a Shipping Supervisor from June 2016 to October 2018. In this role, Pin handled all export affairs between companies, ensured compliance with export requirements, and accurately completed export documents.

From April 2011 to March 2015, Pin worked as a Corporate Sales Specialist at Hwatai Bank. The main responsibilities included meeting branch goals, communicating and presenting effectively with clients, and understanding and customizing the bank's products and services to meet clients' needs.

Overall, Pin Chou has experience in operations management, customer service, sales, and international trade.

Pin Chou attended National Taiwan Ocean University from an unknown start year until 2010, where they obtained a Bachelor of Science degree in Aquaculture. After completing their undergraduate studies, Pin Chou enrolled at the University of Cambridge and pursued a field of study in Business Sustainability Management. Pin Chou recently completed their education at the University of Cambridge, as their end year is listed as 2020.

In addition to their academic achievements, Pin Chou also obtained certifications in Business Sustainability Management from the University of Cambridge Institute for Sustainability Leadership in August 2020, and in Financial Performance from the International Business Management Institute (IBMI) in April 2020.

Links

Timeline

  • Head Of Operations

    May, 2023 - present

  • Assistant Operations Manager

    May, 2022