Tracy Lo is an experienced professional in business development and client management, currently serving as Senior Manager - Business Development at The Executive Centre since July 2017. Key responsibilities include overseeing client renewals and expansions in Taipei, conducting business forecasts, strategy planning, and enhancing client satisfaction. Prior experience includes roles at Millennium Hotels and Resorts as Executive Secretary to the General Manager and Membership Sales Executive, where Tracy developed loyalty programs and improved product offerings based on customer feedback. Additional roles in the hospitality sector include supervisory positions at Ribs and Rumps, Medusa Dining, and Hotel National Taichung. Tracy holds a Master of International Hotel and Tourism Management from The University of Queensland and a Bachelor of Food and Beverage Management from National Kaohsiung University of Hospitality and Tourism.
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