Alexandra Battaglini

Alexandra Battaglini has extensive work experience in various roles related to billing, compliance, customer experience, and operations. Alexandra is currently the Director of Billing and Compliance at The Fortune Society, where they oversee behavioral health coding and billing practices and ensures regulatory compliance. Previously, they held roles at EmblemHealth, including Membership Director, where they provided leadership for Membership Operations across multiple areas, and Customer Experience Leader in the Call Center. Alexandra also served as a Lean Six Sigma Master Black Belt, focusing on process improvement and efficiency. Overall, Alexandra has a strong background in billing, compliance, operations, and customer experience.

Alexandra Battaglini attended Binghamton University from 1983 to 1989, where they earned a Bachelor of Arts degree in English Language and Literature. Additionally, they have obtained several certifications, including Excel PivotTable Quick Tips from LinkedIn in June 2023, Executive Presence: Tips for Women from LinkedIn in May 2021, Creating Great First Impressions from LinkedIn in April 2021, Certified Lean Master from BMGI in December 2010, and Six Sigma Black Belt from BMGI in December 2003.