Vidya Subramani

Co-Founder & Chief Client Officer at The Futurist Group

Vidya Subramani has a diverse work experience spanning across various companies. Vidya is currently the Co-Founder & Chief Client Officer at The Futurist Group, a position they have held since 2019.

Prior to this, Vidya worked at U.S. Bank for a significant period. Vidya held the role of Vice President Customer Experience Office from November 2016 to April 2018. In this role, they developed processes to quantify and assign a dollar value for loyalty, created insight stories and guidelines to support the bank's multicultural strategy, and identified knowledge gaps in customer experience. Vidya also served as the Voice of the Customer Program Director from January 2016 to November 2016, where they managed enterprise-wide customer measurement programs and built a high-quality team. Additionally, they were the Vice President Market Research & Competitive Intelligence from November 2013 to January 2016, leading a team of market researchers and providing consumer and marketplace intelligence to inform business decisions. Prior to this, they served as the Assistant Vice President, Market Research from January 2006 to November 2013.

Before joining U.S. Bank, Vidya worked as a Lead Research Analyst at Best Buy from December 2001 to December 2005. Vidya also had an earlier role as a Research Intern at GfK Custom Research from March 2001 to September 2001.

Vidya Subramani's work experience demonstrates their expertise in customer experience, market research, and competitive intelligence.

Vidya Subramani holds an MBA in Marketing from the University of Minnesota, which they attained between 1998 and 2000. Additionally, they possess a B.Ed in Science Education from Delhi University, and a B.S in Biology, also from Delhi University. The exact timeline for obtaining their B.Ed and B.S degrees is not provided.

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Timeline

  • Co-Founder & Chief Client Officer

    January, 2019 - present