Gillian Hayes ACIPD is an experienced professional in the field of learning and development, currently serving as a Learning and Development Partner at The Gleneagles Hotel since April 2022. Prior to this role, Gillian worked at Bright Care from November 2020 to January 2022 as both a Training Manager and Staff Trainer. Gillian's extensive experience also includes positions at Firmdale Hotels PLC, where Gillian was a Group Operations Trainer and Front of House Manager from September 2014 to November 2020. Gillian holds a Bachelor of Arts degree in Business, Management, Marketing, and Related Support Services from the University of St Andrews, attained between 2007 and 2011.