Suzanne Himstedt

Suzanne Himstedt is an experienced professional in customer support and retail operations, currently serving as Sales & Service Hub Manager at The Good Guys since July 2004. Suzanne has held various roles within the company, including Retail Systems Integration Manager and Operations Specialist, where responsibilities included designing training tools and liaising with IT, Marketing, and Merchandise departments to implement business initiatives. Previous experience includes roles as Learning and Development Consultant, supporting HR initiatives, and System Trainer, focusing on training store teams on operational systems. Earlier in her career, Suzanne worked as a Trainer and Assessor at Training Synergies Australia and held various managerial positions at Best and Less Retail Store, contributing to its establishment in Victoria. Suzanne holds multiple diplomas in Training and Assessment, Retail Management, and Business Human Resources, along with a Bachelor’s Degree in Business/Commerce from Griffith University.