The Guinness Partnership
Donnella Briden has extensive experience in customer experience management, currently serving as Customer Experience Manager at The Guinness Partnership since October 2018. Prior roles include Customer Attraction and Experience Lead at Scope, Senior Customer Experience Consultant at BT, and Customer Experience Manager at EE. Donnella also held the position of Service Design and Customer Experience Manager at Capita, and was a Customer Journey Manager at British Gas New Energy. Early career experiences include roles as Dropout Controller at Sky and International Development Manager at IET.
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The Guinness Partnership
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The Guinness Partnership is proud to be one of the largest affordable housing and care providers in the country. They own and manage more than 65,000 homes and provide housing and care services for 140,000 customers.