Perfectly situated in the heart of the Windy City, The Gwen, a Luxury Collection Hotel, Chicago is housed within the landmark McGraw-Hill Building on Michigan Avenue. The reimagined icon is adorned with allegorical panels created in 1929 by the innovative sculptress Gwen Lux, the hotel’s namesake. Embracing her artistic spirit, the 311-room hotel, featuring 34 suites, also celebrates the energy and glamour of Chicago in the 1930s. 

Offering the best of Chicago from right outside its doors, The Gwen is located on the Magnificent Mile, minutes away from premier shopping, world-class dining and exciting cultural and entertainment hotspots, such as Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, Stuart Weitzman and Hugo Boss.

Hotels & Hospitality

Retail

The Gwen, A Luxury Collection Hotel

Maira A.

Francisco J Fonseca

Matt Jergens

Paul Williams

Fadi Takouz

Jason Sundberg

Isabella Mercado

Emma Dalen

The Front Desk and Guest Services team at The Gwen plays a crucial role in delivering exceptional guest experiences. They are the first point of contact for guests, responsible for check-in and check-out procedures, handling reservations, and addressing inquiries or concerns. This team ensures that every guest feels welcomed and valued, curating personalized and memorable stays while showcasing the luxurious amenities and prime location of the hotel in the heart of Chicago.

Front Desk and Guest Services

Sales and Reservations

Front Desk and Guest Services

About

Team members

Other teams at The Gwen, A Luxury Collection Hotel

Sales and Reservations